Legal
Privacy
This policy describes how Redacted Company Limited (“we”) handles information on this website. It is a draft for launch and should be reviewed before you rely on it.
Who we are
Redacted Company Limited designs and builds websites for card and collectible shops and small businesses. If you have questions about this policy, use the contact details on the Start a Project page, or email the address published there.
What we collect
If you use the contact form, we collect the information you enter: your name, email, and the details of your note (business name, shop type, current website, what you need, and an optional budget). We use this to reply. We do not sell it, and we do not add you to a mailing list from this form.
The form also stores a short-lived technical record (a rate-limit key based on IP address) so the same connection cannot flood the inbox. That record expires on its own.
If you email or call us directly, we keep what we need to continue the conversation.
Cookies and technical data
This site runs on WordPress. If you only browse the public pages, we do not set an account cookie on you. WordPress may set a cookie if you log in, or if a feature such as a comment form is added later. The site is served over HTTPS on the public host, and the host and any content-delivery network they use will see standard server logs (IP address, browser, pages requested) for security and operations. We do not run a third-party advertising tracker on this theme.
How long we keep it
Contact-form messages are emails. We keep them as long as we need them to do the work, and then in the ordinary course of business records. You can ask us to correct or delete information you sent, and we will do that where we can and where we are not required to keep it.
Where it goes
Email is sent through the host’s mail service (or an SMTP provider we configure). Hosting and DNS for the public site are provided by our host and registrar. We do not send your form data to a marketing platform.
Changes
This is a draft, pending review.